.SG Renewal

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Renewal Term
1-2 years

Can I delete or reverse a renewal that I have done and get the refund?
No, registries do not allow a renewal that has been done to be deleted and reversed.

When I should renew the domain name in my account?
Before the domain expire to avoid suspension of the domain

Renewal Grace Period after .SG Domain Exipired
29 days

What will happen if I did not renew the domain names in my customer account before the expiry date or during the renewal grace period?
If customers did not renew the domain name before the expiry date or during the renewal grace period, it will drop into Redemption Period (RGP).
Customers are require to paid for the restoration fee and one year renewal in order to get back the domain

What is Redemption Grace Period (RGP)?
Domains will reach Redemption Grace Period state if a domain name have been expired and was not renew during the renewal grace period.

How many days for the Redemption Grace Period (RGP) and Additional Charges?
30 Days for RGP and Restoration charges of USD$99 Applies.

What is purpose of having Redemption Grace Period (RGP)?
Redemption Grace Period provides the owner with one last chance to recover the domain before it is deleted
Example if the owner deleted the domain accidentally.

How to restore a domain name that under Redemption Grace Period (RGP)?
The Redemption Grace Period is costly, both in fees and effort. Customers are strongly advised to renew a domain name during RGP and encourage to renew domains before expiry or during the renewal grace period when a renewal can be conducted with the registry in real time and for no additional cost.

If you who wishes to restore a domain name:

Create a Support ticket with us

Restoration fee + one year renewal fee at normal renewal pricing;

The domain name can only be reverted back to the original registrant (original Whois information);

It will take approximately 2-5 business days to complete the entire process;

Domain name will renew for one year when the domain was restored successfully.

Upon restoration and renewal of the domain name, the new expiry date is 1 years from the date of restoration.

What will happen if I did not restore the domain?
If customers did not restore the domain under RGP, it will either drop into “pending delete” state in which the domain will be release for public re-registration soon or immediately release for public re-registration. Partners will not be able to get back the domain name in this stage.

Why Internet Exchange charge us for the restoration fee?
Restoration process is costly, both in fees and effort and the restoration fee is charge by the respective registry accordingly

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